Superheroes? Did Batman own a local shop? Or is Ironman the proud owner of a brick and mortar small business? Well, while those superheroes are busy saving the world our real life superheroes are busy running a local small business! We are all superheroes in our own stride; some have already reached that position and the rest are working towards it. As the owner of a small brick and mortar shop you may not have seen yourself as someone in that capacity, it’s time you do!
Owning a local shop may be the easy part but making it successful requires hard work, determination, continuous learning and an attitude of leadership. If you run a locally owned shop you may be content with the local clientele or may constantly be looking for ways to grow bigger and better.
Here are 5 lessons from Small Business Owner Superheroes that can fuel you up with the passion and the energy to keep moving forward and add to your success:
Align your Vision and Goal
As a small business owner you have a certain vision that you work towards. The goals you set for your locally owned business must align with your vision. Communicate your employees, customers and everyone associated with your work and let them know your goals too. Most small shop owners are so busy managing and running a business that they neglect the need to set goals and move forward towards the vision.
Two Way Communication
Communicating your goals and vision is just half the conversation! Listen and interact to know the expectations and demands. Interact with your employees, customers and investors to come on the same page. Unless everyone is clear about the common path to take, there will be chaos, disruption and confusion. Two-way communication channels allow you and others to openly discuss, talk and together pave the way ahead.
Don’t just build assets, build relationships!
While your primary objective as a small business owner will always be building profits and assets, don’t do this at the cost of ignoring relationships. The people around you are the greatest asset for your business; work on building long time associations and meaningful relationships with them. This includes your customers, clients and your employees.
Set an Example
Unless you are compassionate, hardworking and determined, your employees will never be! Being on top of the hierarchy it is up to you and your responsibility to set a work culture within your local shop. Act, talk and do the way you want others to!
Don’t be closed to new ideas, feedbacks or suggestions. The more open you are, the more you can grow. You need to create an environment that propagates the sharing of thoughts and ideas- for both your customers and employees. An open environment allows people to be more responsive and loyal.
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